Cart abandonment is high. 70%+ in many categories. Some of that’s inevitable — window shopping, price comparison. But a lot is fixable. Checkout friction loses sales.
Form Fields
- Minimal — Only what you need. Email, shipping, payment. Cut the rest.
- Single column — Easier to scan. Faster to complete.
- Auto-complete — Address, card. Browsers help. Let them.
- Progress indicator — “Step 2 of 3.” Reduces anxiety.
Trust
- Security badges — SSL, payment logos. Visible at checkout.
- Guest checkout — Don’t force account creation. Offer it. Convert first, capture later.
- Clear return policy — Link visible. Reduces “what if I need to return?” anxiety.
Mobile
- Large inputs — Easy to tap. No tiny dropdowns.
- Sticky CTA — “Place order” always visible. No hunting.
- Fast — Every second of delay costs conversions. Optimize.
We optimize checkout flows for conversion. Talk ecommerce growth.
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